Returns & Exchanges

At KindTail, we want you to love every piece you wear, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that finding your perfect fit is completely stress-free.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original packaging and securely attach the prepaid shipping label provided via email.

• 3.
  Drop Off Locally

  Hand your package to the designated carrier or drop it off at any authorized shipping location within 7 days of receiving your label.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will issue a refund to your original payment method or ship your exchange within 3-5 business days.